ecaminc.com

People or Process, Which Improves Success Rates The Most

Why do we rely on process so much when people do the work? We know process helps, but when people get involved, life becomes difficult. People or Process, as the name implies, looks directly at the role of people versus process in a project’s success or failure. The focus on process is a needed component, but does not obviate the need to manage people.  Unfortunately, the trend over the last fifteen years has been to focus on process and reduce the project to a checklist of tasks.  This has created a culture that neglects the value of a manager with people skills.

This presentation uses story telling, case studies, and class interaction to underscore the how people make or break a process. Attendees learn the importance of working closer with the people on the project by looking at:

• The three major types of processes.
• How processes improve our ability to handle exceptions.
• The effect of relying on process in the workplace on interpersonal behavior.
• An in-depth study of process on two common tasks—estimation and negotiation.
• How process affects motivation.
• The key drivers to motivate team members.

By the end of the presentation, attendees will understand the importance of balancing people and process, where to focus their efforts. The benefit of being more involved with the inner workings of the project will be evident.

For more information click here.