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This year the theme of NASA Project Management (PM) Challenge is Evolve and Excel. NASA PM Challenge 2012 will be held at the Caribe Royale Hotel and Convention Center, Orlando, Florida on February 22-23, 2012.

NASA PM Challenge provides the forum for all stakeholders in the Project Management Community to meet and share stories, lessons learned, and new uses of technology in the industry.

Todd C. Williams has been accepted to present on: People, Process, and Project Success

Presentation Abstract: Process drives our lives; however, too much reliance on process can be a significant contributor to project failure.

Processes are everywhere. We start our days in a ritual for getting ready for work or school following the same steps day after day. We cannot escape it; developing and following process makes our lives easier. Formal processes are required to maintain consistency and accuracy, not to mention to abide by regulations. At first, this appears to be the most obvious statement; however, add people-people with personality, prejudice, and protest-and enforcing processes becomes more difficult.

To deal with the reality of business, you need a toolbox of techniques that can address the needs of the people who supply you information, the managers that consume your information, and the competing interests of stakeholders. To do that, you need an understanding of how people perform and methods to incentivize them.
This presentation looks at the lynch pin of government and business-process-why it is important, when it works, and how its overuse generates failure. It provides a number of examples showing why people are unpredictably unreliable and methods to improve their performance. At its conclusion you will have insight to some of the quirks inherent in people, experience from exposing the traits in yourself, and teaches you how to handle them.