Date: Wednesday, September 28, 2011 9:00 am - 12:15 pm
Duration: 3 Hours 15 Minutes
Providence Health Systems: Customized Internal Corporate Event
Working with the Ps: Projects, People, Process, and Protocol
Daily, we are subconsciously involved in two acts—negotiation and developing and following process. We start our days in a ritual for getting ready for work or school following the same steps day after day, and early in that process start negotiating for everything from space at the bathroom sink to entry onto the freeway. We cannot escape them; they are part of the human experience. In more conscious manner, processes are required to maintain consistency and accuracy, not to mention to abide by regulations. Negotiation is required in getting our jobs, maintaining resources on our projects, and delivering products and services to our customers. At first, these appear to be the most benign, commonplace activities. However, add people—people with personality, prejudice, and protest—and these tasks become more demanding.
To deal with the reality of business, you need a toolbox of techniques that can address the needs of the people who supply you information, the managers that consume your information, and the competing interests of stakeholders. To do that, you need to understand how people perform and methods to incentivize them. This presentation starts by looking at the lynch pin of business—process—why it is important, when it works, and how its overuse generates failure. It provides a number of examples showing why people are unpredictably unreliable and methods to improve their performance.
Negotiation, a process itself, is an example laden with the traps of where the bounds of people and process meet. Whether it is scope, work assignments, test conditions, or acceptable performance, negotiation is critical in achieving the best results. To achieve this, you must properly plan for negotiation. Negotiation is more than sitting around a table arguing about a desired outcome—it is a process requiring forethought and planning.
This presentation covers people, process, and negotiation by providing an insight to some of the quirks inherent in people, exposing the traits in yourself, and how to handle them.
If you are interested in having your own customized event please contact eCameron Inc +1 (360) 834-7361 and ask for Savannah Rogers or Todd Williams.
Working with the Ps: Projects, People, Process, and Protocol
Daily, we are subconsciously involved in two acts—negotiation and developing and following process. We start our days in a ritual for getting ready for work or school following the same steps day after day, and early in that process start negotiating for everything from space at the bathroom sink to entry onto the freeway. We cannot escape them; they are part of the human experience. In more conscious manner, processes are required to maintain consistency and accuracy, not to mention to abide by regulations. Negotiation is required in getting our jobs, maintaining resources on our projects, and delivering products and services to our customers. At first, these appear to be the most benign, commonplace activities. However, add people—people with personality, prejudice, and protest—and these tasks become more demanding.
To deal with the reality of business, you need a toolbox of techniques that can address the needs of the people who supply you information, the managers that consume your information, and the competing interests of stakeholders. To do that, you need to understand how people perform and methods to incentivize them. This presentation starts by looking at the lynch pin of business—process—why it is important, when it works, and how its overuse generates failure. It provides a number of examples showing why people are unpredictably unreliable and methods to improve their performance.
Negotiation, a process itself, is an example laden with the traps of where the bounds of people and process meet. Whether it is scope, work assignments, test conditions, or acceptable performance, negotiation is critical in achieving the best results. To achieve this, you must properly plan for negotiation. Negotiation is more than sitting around a table arguing about a desired outcome—it is a process requiring forethought and planning.
This presentation covers people, process, and negotiation by providing an insight to some of the quirks inherent in people, exposing the traits in yourself, and how to handle them.
If you are interested in having your own customized event please contact eCameron Inc +1 (360) 834-7361 and ask for Savannah Rogers or Todd Williams.
Search Calendar
Latest Articles on Project Success
-
Strategy-Execution Gaps Written on Friday, 17 November 2017 15:35The statistics on strategy execution are dismal: 59% of middle managers fail at resolving conflicts in corporate strategy. 45% of middle managers cannot name one of the top five corporate…
-
Success vs Culture Written on Thursday, 12 May 2016 12:20The other day a Latvian student contacted me for my views the connection between culture and success criteria—an important and intriguing topic. After working in Taiwan, Singapore, Korea, Japan, Israel,…
-
Kill The White Knight Written on Sunday, 27 December 2015 17:26There is a reason we hesitate to teach classes on fixing failing projects. Many a cynic feels that we simply do not want to teach our trade, however, our reason…
-
Tales of an Expert Witness: Sex, Lies, and Video Tape (Part II) Written on Wednesday, 02 December 2015 06:30Trust relationships, certifications, and standards sound like such a safe harbor. These sound like such great words in a proposal or statement of work. How could you possibly go wrong…
Filling Execution Gaps
Available Worldwide |
|||||||||||||||
Filling Execution Gaps is available worldwide. Below are some options.
|
|||||||||||||||
Limited Time Price $20.99 |
|||||||||||||||
Book or Kindle |
|||||||||||||||
Worldwide: Many other book sellers worldwide. |