Sunday, 20 March 2011 00:00

Project Failures are Organization Failures

Rate this item
(1 Vote)

Honesty, Vision, and Transparency

Vision, honesty, and transparency: three key traits of an organization that can guarantee project success. This was summed up in last week's interview with Tom Cox, the host of Blog Talk Radio's Tom on Leadership program. His audience, primarily from the C-Suite, is keen to understand how troubled projects are a reflection of their organization's overall health. Projects are, after all, the proverbial canaries in our organization's coalmine. Projects stop performing because there is trouble in the organization.

Honesty's Virtue

Honesty is at the core of any healthy organization's culture. Without honesty, all is lost. It must permeate the company from the board to the individual contributor. Project teams in healthy, honest organizations, report status accurately. Unpleasant news brings offers of assistance as opposed to criticism.

Honesty requires trust. Trust, however, cannot be blind. Every organization has a representative slice of humanity; unfortunately, this includes people who may not hold honesty as a virtue. Furthermore, there are times when our teams simply do have the insight to know they are getting into trouble. For these reasons, every trustful manager has to verify intentions quietly and discreetly. This is not a sign of mistrust; it is a prudent measure to ensure the organization as a whole is functioning properly.

Want to read more?

Strategy, alignment, communication of goals is not easy. Our Vision To Value white paper talks about focusing your team on the key strategic corporate goals and ensuring everyone in your organization knows the direction.

Vision's Guidance

Without identifying a goal, the team is directionless. Failure to develop and communicate a vision is a primary responsibility of management. It must maintain a clear vision and clarify any adjustments to meet changes in the business climate. Most executives in companies with an inadequate vision are in denial that the condition exists. Their organizations are steeped in mistrust and dishonesty. It starts at the top, where management denies there is an unclear direction and manifests in an apathetic team unwilling to take the political risk of highlighting management's error.

Projects languish in the indecision. Without knowing the proper direction, no one can make critical decisions, and projects stall.

Transparency's Test

Transparency comes part and parcel with an honest organization. One of the key features of an honest organization is that they are transparent. An honest organization has nothing to hide. However, honesty does not guarantee transparency. Within any organization, denial and ego can create pockets of problems that management must diligently discover.

In trusting, honest organizations, it is often difficult to find these enclaves of opacity. They produce just enough data to maintain a façade of openness. Even in non-covert situations, transparency takes confidence and constant communication. The best of intentions to complete a set of difficult tasks can create an environment where groups, focused on their goals, forget to ask for help. It creeps over them slowly like an evening fog, enveloping the workday, eliminating the ability to stand back and assess the state of affairs.

Transparency needs management's help. Management must be involved with their people—mingling, asking questions, looking for stress, and proactively proposing solutions.

The Canary's Song

Just like a canary, projects in a poisoned organization go silent. There is little realism in their reports and management must ferret out the problems. If the organization is unhealthy, it takes an outside party to untangle the mess. Someone must call attention to honesty's absence, abused trust, and unclear visions. They need to look inside the opaque box and point to the political problems hindering a transparent operation.

My 11-month-old granddaughter often reminds me of one of the basic techniques for managing multiple projects. As she plays, she makes her normal cacophony of clangs, thunks, and bumps. To a degree, I am as numb to those sounds as we all are to office's white noise. However, the instant those noises stop, concern increases. I know she is likely to be headed for trouble. The same is true in project management. The minute the project goes quiet or the troubles seem to disappear, it is time to start asking questions. The team is probably in trouble and unwilling or unable to recognize the issues.

Read 17812 times

Related items

  • People vs Process Track Session/Keynote Example

    If you want educational keynote many of our presentations can be keynotes or track sessions. In the example below, the presentation People or Process: Which Impacts Project Success More? is given as a track session.  

    Example People vs Process keynote as a track session

    This session was given at the PMI Sioux Empire Professions Development Day help in Sioux Falls SD on September 9, 2014.

  • Transform Your Project Leadership: For Professionals Leading Projects or Company Initiatives

    Todd Williams contributed Chapter 7, "Leaders Listen." You can buy it on Amazon.

    More coming soon!

  • Filling Execution Gaps: How Executives and Project Managers Turn Corporate Strategy into Successful Projects
    What Filling Execution Gaps Covers

    Filling Execution Gaps

    by Todd C. Williams
    ISBN: 978-1-5015-0640-6
    De G Press (DeGruyter), September 2017

    Project alignment, executive sponsorship, change management, governance, leadership, and common understanding. These six business issues are topics of daily discussions between executives, middle management, and project managers; they are the pivotal problems plaguing transformational leadership. Any one of these six, when improperly addressed, will hex a project's chances for success. And, they do—daily—destroying the ability companies to turn vision into value.

    Check it out on Amazon or the Filling Execution Gaps website

    Without the foundation of a common understanding of goals and core concepts, such as value being critical to success, communication stops and projects fail.

    Without change management, users fail to adopt project deliverables, value is lost, and projects fail.

    Without maintaining alignment between corporate goals and projects, projects miss their value targets and projects fail.

    Without an engaged executive sponsor, scope increases, goals drift, chaos reigns, value is lost, and projects fail.

    Without enough governance, critical connections are not made, steps are ignored, value is overlooked, and projects fail.

    Too much governance slows progress, companies cannot respond to business pressures, value drowns in bureaucracy, and projects fail.

    Without strong leadership defining the vision and value, goals are not set, essential relationships do not form, teams do not develop, essential decisions are not made, and projects fail.

  • Filling Execution Gaps: Building Success-Focused Organizations

    Executives define vision, strategy, and goals to advance the business. Projects enable companies to meet those goals. Between strategy and projects, there is a lot of work to be done—work that lays the foundation for project and operational success. Through experience and research, six common gaps exist in organizations that inhibit project success—an absence of common understanding, disengaged executive sponsors, misalignment with goals, poor change management, ineffective governance, and lackluster leadership.

  • Get Recognized as a Leader: Four Core Leadership Actions

    Leaders make decisions. This requires a core set of actions to gather the best information, hear out the concerns of others, and making a decision that everyone will follow—even if there is not unanimous agreement with the decision. Although there are hundreds of actions leaders must take, there are four core actions that all great leaders do—listening, dialog and discussion, selling a vision, and eliminating blame. This session will discuss those actions in a roundtable format that we call a "What Would You Do?" session. In these sessions, the presenter acts as a moderator spending 10 to 15 minutes per topic working with the audience talking about what the action is, how to best do it, and hearing from the group on how they have carried out the action. This brings significant audience interaction, involvement, and broader education. 

Leave a comment

Filling Execution Gaps

Available Worldwide

Filling Exectution Gaps cover

Filling Execution Gaps is available worldwide. Below are some options.

 

PG DirectLogo
Limited Time Price $20.99
Amazon logo
Book or Kindle
Flag of the United States Canadian Flag Flag of the United Kingdom Irish Flag Deutsche Flagge
Drapeau Français Bandiera Italiana PRC flag
Japanese flag
Bandera de España
Flag of India
Bandera de México
Bandeira do Brasil
Flag of Australia
Vlag van Nederland
DeG Press Logo
Barnes and Noble Logo
Books a Million Logo
Booktopia Logo
Worldwide: Many other
book sellers worldwide.

Rescue The Problem Project

Internationally acclaimed

Image of RPP

For a signed and personalized copy in the US visit the our eCommerce website.

Amazon logo
Buy it in the United States Buy it in Canada Buy it in the United Kingdom
Buy it in Ireland Buy it in Germany Buy it in France
Buy it in Italy Buy it in the PRC
Buy it in Japan
Book sellers worldwide.

Upcoming Events

Other's References

More Info on Project Recovery

Tell me More!

Please send me more information
on fixing a failing project.

Sitemap